Jody Kalmbach

Marketplace Operator Excellence

Marketplace Operator Excellence 2023 Honoree

Jody is the VP of digital experience at Kroger, an American retail company that operates supermarkets and multi-department stores throughout the United States. Her work at Kroger shapes how millions of shoppers transact digitally daily–and, most likely, tomorrow. As vice president of digital experience for Kroger, Jody’s responsibilities across the enterprise run through a complex array of management, design, analytics, and strategy-setting. In this role, Jody partners with leadership across the enterprise, ensuring they are solving customer and business needs.

Jody’s strengths are translating a shopper’s pain points and challenges into product development engineer-speak. She’s the principal architect of the rise of Kroger, from being almost nowhere digitally five years ago to the envy of the industry today. Jody joined Kroger in September 2016 and resides in Cincinnati, Ohio.

Jody worked as Director of Product Development at Amazon from 2000 to 2007 and has held marketing and product development roles at EZ Prints and Vitcost.com. In May 2019, Jody was honored at the Path to Purchase Institute’s 26th Hall of Fame induction ceremony in Fort Lauderdale, Florida. The event was part of the Path to Purchase Summit.

Marketplace 50 is happy to confer Jody Kalmbach with Marketplace Operator Excellence Award for leading the way in providing an innovative marketplace shopping experience that benefits both buyers and sellers.

Jody Kalmbach

Group VP, Product Experience at The Kroger Co.

Meet all the honorees

Matt Baer

Chief Customer & Digital Officer of Macy’s

Hayden Brown

Chief Executive Officer of Upwork

Brian Chesky

Co-founder & CEO of Airbnb

Tyler Ellison

Founder & CEO of ChemDirect

Joe Gebbia

Co-founder of Airbnb

Thierry Hay-Sabourin

SVP eCommerce, Markeplace & Tech of Best Buy Canada

Rob Kalin

Former CEO & Co-Founder of Etsy

Jody Kalmbach

Group VP, Product Experience at The Kroger Co.

Deb Liu

Chief Executive Officer of Ancestry & Former VP, Facebook

Niraj Shah

CEO and Co-founder of Wayfair